Legal
Refund and Cancellation Policy
Last updated 18 October 2026
Pro plans are billed through Lemon Squeezy, our merchant of record. This page explains how cancelling and refunds work.
Cancel any time
- Cancel with Manage on the Pricing page (signed in), or by emailing us. It takes effect at the end of the current period.
- You keep Pro until that date, and you won't be charged again.
- The free plan stays available after Pro ends; nothing on your profile is deleted.
- Deleting your account (Settings) cancels Pro straight away. The refund rules below still apply to your last payment.
7-day refund on your first payment
If Pro isn't for you, ask within 7 days of your first payment for a plan (monthly or yearly) and we'll refund it in full, no questions asked.
After that
- Renewals and later payments aren't refunded for the period already started, but you can cancel so the next one never happens.
- If you were charged by mistake (a duplicate charge, or after you cancelled), we refund it in full.
- If we close your account without cause, we refund the unused part of your paid period.
How refunds are paid
Refunds go back to the original payment method through Lemon Squeezy, usually within 5–10 business days depending on your bank. Taxes charged at checkout are refunded with the payment.
Ask for a refund
Email support@founderscluster.com from your account email with the date of the payment. We reply within 2 business days.